Quanzhou Osgoodway Co., Ltd.

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FAQs

FAQ
1. Q: Are you a factory or trading Company?
A: We're over 13years professional backpacks manufacturer, both factory and trading company located in Quanzhou.
2. Q: What products does your factory especially make?
A: We are specialized in Backpacks, Laptop Bags, Travel Bags, Duffel Bags, School Bags, Cooler Bag, Trunk Organizer Bags, Dry Bags and all Sport Outdoor Bags.
3. Q: Can you add my logo on bags (backpack )?
A: Yes, we can. There are technology of Silk printing, Sublimation, Embroidery, Pyrograph, Rubber patch, etc. to create the logo. Please send your logo to us, we will suggest the best way.
4. Q: What is your sample lead time?
A: Normally 7 to 10 working days.
5. Q: Do you have ready stock bags?
A: Yes, for some designs, we keep some in stock. If you have small quantity, it is accpetable. For nonstock items, you have to reach our MOQ and then produce.
6. Q: Can your provide test certificate?
A: We can assist you with test certificate before order if you need.
7. Q: Shipping information
A: FOB, CFR, CIF, EXW, we can ship by sea or air. For small order, door to door air shipping is fine.
8. Q: What is the minimum order quantity of this bag?
A: The MOQ for each bag is 500pcs per item. Small qty is also welcome, but cost is much higher due to the salary and other fee is also higher.
9. Q: Can you produce samples and prototypes?
A: We offer a prototying service for the purposes of range development which allows you to perfect your designs before committing to full scale production.
10. Q: How do your factory do regarding quality control?
A: We're 100% responsible for the damaged goods if it's caused by our improper sewing and package. We always attach great importance to quality controling from raw material to shipping.
11. Q: How can you protect my designs and my brand?
A: The Confidential Information will not be disclosed,reproduced,or disseminated in any way, We can sign a Confidentiality and Non-Disclosure Agreement with you and our sub-contractors.
12. Q: What is your strengths?
A: 24 hours online service & small order accepted & on time delivery & 100% compensation for the defects of fabrics and manufacturing.
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